Privacy Policy

Your privacy is important to us

Last Updated: December 27, 2025

1. Introduction

A.R.Software ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our software products (FMAS 8K R2W, MEDISHOP Nx, and PHRMSHOP Nx) and services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not use our services.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

2.1 Personal Data

Personally identifiable information, such as your name, shipping address, email address, and telephone number, that you voluntarily give to us when you register with the Software or when you choose to participate in various activities related to the Software.

2.2 Business Data

Information related to your business operations that you input into our Software, including but not limited to:

  • Financial records and accounting data
  • Inventory and product information
  • Customer and supplier details
  • Transaction records
  • Prescription and medical records (for MEDISHOP Nx and PHRMSHOP Nx users)

2.3 Technical Data

Information about your device, including IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Software.

3. How We Use Your Information

We use the information we collect in the following ways:

  • To provide, operate, and maintain our Software and services
  • To improve, personalize, and expand our Software
  • To understand and analyze how you use our Software
  • To develop new products, services, features, and functionality
  • To communicate with you for customer service, updates, and promotional purposes
  • To process your transactions and manage your account
  • To send you technical notices, updates, security alerts, and support messages
  • To respond to your comments, questions, and provide customer service
  • To comply with legal obligations and protect our rights

4. Data Storage and Security

4.1 Security Measures: We use administrative, technical, and physical security measures to protect your personal information. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication mechanisms
  • Secure backup and disaster recovery procedures

4.2 Data Location: Your data is stored on secure servers located in India. For certain services, data may be processed in other locations, but always with appropriate security measures in place.

4.3 Data Retention: We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

5. Disclosure of Your Information

We may share information we have collected about you in certain situations:

  • By Law or to Protect Rights: If required by law or if we believe disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
  • Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • Third-Party Service Providers: We may share your information with third parties that perform services for us, such as payment processing, data storage, and customer support.
  • With Your Consent: We may disclose your personal information for any other purpose with your consent.

Important: We do not sell, trade, or rent your personal information to third parties for marketing purposes.

6. Your Data Protection Rights

You have the following rights regarding your personal data:

  • Right to Access: You have the right to request copies of your personal data.
  • Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
  • Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • Right to Object: You have the right to object to our processing of your personal data, under certain conditions.
  • Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us at arsoftware51@gmail.com.

7. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to track activity on our Software and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Software.

8. Third-Party Websites and Services

Our Software may contain links to third-party websites and services that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

9. Children's Privacy

Our Software is not intended for use by children under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we will take steps to remove that information from our servers.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

A.R.Software

101 SUNRICE PARK

RAJKOT OPP ATAL SAROVAR, GHANTESHWAR

NEW 150 FEET RING ROAD RAJKOT

GUJARAT Pin 360006

Phone: 9824223558

Email: arsoftware51@gmail.com

Our Commitment to Your Privacy

At A.R.Software, we are committed to maintaining the trust and confidence of our users. We are dedicated to protecting your privacy and handling your data with care and respect.